Our concept for IT operations is based on delivering IT as a service from our data center. Our clients get a solid and competitive monthly fee. What all of our customers have in common is that they want to optimize their IT budget and increase the level of maturity in their IT infrastructure. Our concept for IT operations based on a lot of the work performed by our Support Center to a solid and competitive monthly fee.
Our Service Desk is to support users and act SPOC (Single Point of Contact) and give a solution degree of 80-95% which leaves only a small part of the ongoing problems left to solve on the spot by our customers or staff.
Through prevention and structured work continuously documented we give the customer a stable and productive IT environment at a predictable and low cost.